Our parapharmacy loyalty program is free and is automatically activated with your first purchase. Every time you buy parapharmacy products on our site, you earn points. These points are converted into vouchers that you can use on almost all items on the site, with the exception of medicines. You can manage your points and view your benefits at any time via your user account.
Our loyalty program has been designed specifically for individual customers. This reward system enables them to benefit tangibly from their loyalty to our platform. It's a way for us to thank our customers for their continued trust in our services.
To thank you for your first order and future purchases, we've set up a loyalty points program called: "Your loyalty rewarded".
Our loyalty points program is simple: when you shop at soin-et-nature.com, you earn points for every euro you spend. Once you've earned loyalty points, you can use them to pay for future purchases.
When you make a purchase, the total amount of your order (excluding shipping costs) is used to calculate the loyalty points you earn. These points are added to your Shopping Points account as you shop. All the loyalty points you accumulate are saved in your account under the "My loyalty points" section and remain there until they are validated and confirmed by soin-et-nature.com.
Shopping Points will be credited to your account along with their Euro equivalent when validated. You can then use them to pay for future purchases. To view your Shopping Points balance, log in to your account and select "My Shopping Points".
All consulting drugs sold in the "Medicines" category are excluded from the loyalty program, in accordance with the provisions of the decree of June 20, 2013.
Currently, for every euro spent on the site, you earn one loyalty point.
Example: Total price of products in your basket, including VAT (excluding shipping costs): €100.00
Number of points credited: 100 points
Value of points earned: €3.00
We reserve the right to modify the rules at any time without prior notice. The present rules will always remain in force.
Soin-et-nature is an online pharmacy specializing in the sale of over-the-counter medicines and natural parapharmacy products on the web. Medicines, because of their particular nature and their potential for danger in large doses, are different from other products available on the market. In this context, our responsibility is to look after our customers' health and respect the law, which prohibits us from associating our loyalty program with the sale of medicines. This action is perceived as an incentive to consume medicines, a situation we want to avoid at all costs.
Consequently, it is important to note that the purchase of originator or generic drugs, as well as homeopathic medicines, does not earn loyalty points in our program. These types of products are excluded from the points accumulation offer.
It is important to note that the Soin-et-nature loyalty program does not apply to veterinary medicines and products in the same category. Purchases of these items do not earn loyalty points. This restriction, similar to the one concerning medicines, is established to ensure responsible use of the products we sell, in the interest of our customers.
However, it is possible for you to accumulate and use your loyalty points on the parapharmacy products available on our platform. These are the only items eligible to accumulate loyalty points, offering our customers the chance to benefit fromadditional advantages when shopping.
At Soin-et-nature, we are committed to promoting the responsible use of medicines by avoiding associating them with our loyalty program. Although this may seem restrictive, it is a necessary step to ensure the safety and well-being of our customers, while complying with current legislation. It is thanks to these efforts that we can continue to offer quality services and guarantee the satisfaction of our customers.
If you've earned Shopping Points, you can now use them to complete your purchase at Soin-et-Nature. Here's how to convert your loyalty points into a discount voucher::
You will then receive a discount code for an amount corresponding to your accumulated loyalty points, which you can use in your basket by clicking on "use my loyalty voucher".
Before validating your order, on the summary page of yourshopping basket, you can enter one or more discount codes in the box provided.
If the discount code does not cover the total cost of your order, you will need to choose an additional method of payment.
Once your order has been confirmed, the "loyalty" discount code (s) used will be automatically deleted from your customer account.
N. B. For each purchase paid with points, you will earn points only on the amount paid by any other means.
Your loyalty points are valid for a period of 1 year, i.e. 12 months, from their date of acquisition. During this period, you can use them for purchases on the site.
Currently, no minimum balance is required to redeem your points. In the event that the total amount of points does not cover the total cost of your order, you will be required to select an alternative payment method.
Currently, no minimum purchase amount is required to redeem points.
Currently, we do not limit the maximum number of points that can be used per purchase.
When calculating loyalty points earned, please note that all promotional products are excluded from the calculation. Purchases of these products therefore do not contribute to the accumulation of loyalty points.
Soin-et-nature.com loyalty points are reserved exclusively for the site's member customers. They have specific characteristics:
Sign up for our newsletter and receive a free Ebook on natural remedies as a welcome gift.
